Astropply
TermsPrivacy

Astropply Privacy

Privacy Policy

How Astropply collects, uses, and protects information.

Effective July 7, 2026Updated July 7, 2026

This Privacy Policy for Astropply (“Astropply,” “we,” “us,” or “our”) explains how we collect, use, store, process, disclose, and protect your personal information when you use our mobile application, website, products, services, subscriptions, credit-based features, artificial intelligence features, and related services, together referred to in this Privacy Policy as the “Services.”

Astropply is operated by Marie Antoinette Sukkar trading as Astropply, based in Sydney, New South Wales, Australia.

This Privacy Policy applies when you:

  • download, install, access, or use the Astropply mobile application;
  • create an Astropply account;
  • enter your birth details to create an astrology chart;
  • paste TikTok, YouTube, or other supported video links into Astropply;
  • ask follow-up questions or submit messages through the app;
  • purchase subscriptions, start free trials, use credits, or purchase add-on credit packs;
  • contact us for support;
  • visit our website at astropply.com;
  • interact with us in any other way connected to the Services.

By using Astropply, you agree to the collection, use, disclosure, and processing of your personal information as described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use the Services.

If you have any questions, you can contact us at admin@astropply.com.


Summary of Key Points

This summary gives you the main points of this Privacy Policy. The full details are set out below.

What personal information do we collect?

We collect information you provide to us, including your name, email address, account details, birth details, birth date, birth time, birth location, pasted video links, questions, messages, and support requests. We may also collect device, usage, log, crash, diagnostic, subscription-related, purchase-related, and credit-related information.

Do we collect birth information?

Yes. Astropply uses your birth date, birth time, and birth location to create astrology chart-based responses. This information is personal information and is treated carefully.

Do we collect sensitive personal information?

We do not require you to provide sensitive information such as racial or ethnic origin, political opinions, religious beliefs, health information, sexual orientation, biometric data, or criminal record information. However, some information you voluntarily type into the app may reveal sensitive information about you. You should avoid submitting sensitive information unless you are comfortable with it being processed by Astropply and its service providers.

Do we collect payment information?

Astropply does not directly collect or store your full card number, Apple ID password, payment security code, or full payment instrument details. Payments for iOS subscriptions, free trials, renewals, and in-app purchases are processed by Apple through the App Store. Apple handles payment data under its own privacy practices.

Do we collect subscription and credit information?

Yes. We may collect and store information about your subscription status, plan type, free trial status, selected trial plan, renewal status, credit balance, credit usage, rollover credits, add-on credit purchases, add-on credit balance, add-on credit lock or unlock status, cancellation status, refund status, entitlement status, App Store transaction information, and whether you have already used a promotional offer such as the Monthly launch bonus.

Do we use AI providers?

Yes. Astropply may send parts of your submitted content, birth chart data, video link information, transcript information, and questions to artificial intelligence service providers so the app can generate personalised astrology responses.

Do we process video links?

Yes. When you paste a TikTok, YouTube, or other supported video link, Astropply may process the link, related video metadata, transcript, captions, audio-derived text, or summary so the app can understand the video and apply it to your chart.

Do we sell personal information?

No. We do not sell your personal information.

Do we use personal information for advertising tracking?

We do not use your personal information to track you across third-party apps and websites for targeted advertising unless we clearly tell you and obtain any legally required consent.

Do we share information with third parties?

Yes, but only where needed to run Astropply. This may include cloud hosting providers, authentication providers, database providers, AI providers, analytics tools, crash reporting tools, payment and subscription infrastructure, entitlement management providers, transcription services, customer support tools, and legal or compliance providers.

How long do we keep your information?

We keep personal information for as long as needed to provide the Services, maintain your account, comply with law, resolve disputes, enforce our Terms of Service, prevent fraud, and operate our business. You may request deletion of your account and personal information.

Can you delete your data?

Yes. You can request access, correction, or deletion of your personal information by contacting admin@astropply.com.

Do we allow children to use Astropply?

No. Astropply is only for users aged 18 years and older.


Table of Contents

  1. Who We Are
  2. What Information We Collect
  3. Birth Chart and Astrology Data
  4. Video Link, Transcript, and AI Processing Data
  5. Payment, Subscription, Free Trial, and Credit Data
  6. Information Automatically Collected
  7. How We Use Your Information
  8. Legal Bases for Processing Personal Information
  9. When and With Whom We Share Your Information
  10. Artificial Intelligence Processing
  11. International Transfers
  12. How Long We Keep Your Information
  13. How We Protect Your Information
  14. Your Privacy Rights
  15. Australian and New Zealand Privacy Rights
  16. European, United Kingdom, and Swiss Privacy Rights
  17. United States Privacy Rights
  18. California Privacy Rights
  19. Do Not Track Signals
  20. Children’s Privacy
  21. Account Deletion and Data Deletion
  22. Third-Party Links and Platforms
  23. Push Notifications
  24. Changes to This Privacy Policy
  25. Contact Us

1. Who We Are

Astropply is an astrology-based mobile application that allows users to paste astrology-related video links, such as TikTok or YouTube links, and receive personalised astrology responses based on their birth chart and the content of the video.

Astropply may also allow users to ask follow-up questions after receiving a video-based reading, create astrology profiles, receive AI-generated explanations, purchase subscriptions, use credits, and purchase add-on credit packs where available.

Astropply is operated by:

Marie Antoinette Sukkar trading as Astropply
Sydney, New South Wales, Australia
Email: admin@astropply.com
Website: astropply.com


2. What Information We Collect

We collect personal information in several ways.

2.1 Information You Provide Directly

We may collect information that you voluntarily provide when you use Astropply, including:

  • name;
  • email address;
  • account login details;
  • birth date;
  • birth time;
  • birth city, suburb, state, country, or location;
  • astrology chart details generated from your birth information;
  • TikTok, YouTube, or other supported video links you paste into the app;
  • questions you type into the app;
  • follow-up questions;
  • chat messages;
  • feedback;
  • support requests;
  • subscription-related choices;
  • credit purchase activity;
  • add-on credit purchase activity;
  • communications you send to us.

2.2 Account Information

When you create an account, we may collect:

  • your email address;
  • account identifier;
  • login method;
  • authentication information;
  • account creation date;
  • account status;
  • subscription status;
  • credit balance;
  • usage history connected to your account.

2.3 Birth Information

Astropply collects birth information so the app can generate astrology chart-based responses. This may include:

  • date of birth;
  • exact or approximate time of birth;
  • birth city;
  • birth state;
  • birth country;
  • birth coordinates, if generated from your birth location;
  • timezone information;
  • astrology chart placements;
  • house placements;
  • planetary placements;
  • aspects;
  • chart system information;
  • other astrology-related calculations.

2.4 Content You Submit

When you use Astropply, you may submit content such as:

  • pasted video links;
  • questions;
  • chat messages;
  • descriptions of your life, relationships, career, family, emotions, beliefs, or personal situation;
  • feedback about an AI-generated response;
  • support messages.

You are responsible for the information you choose to submit. Please do not submit information that you do not want processed by Astropply or its service providers.

2.5 Information From Third-Party Platforms Through Links You Provide

When you paste a TikTok, YouTube, or other supported link, we may process information connected to that link, including:

  • the URL you submitted;
  • publicly available video title;
  • video description;
  • creator name or account name;
  • captions;
  • transcript;
  • audio-derived text;
  • metadata;
  • extracted astrology topic;
  • summary of the video;
  • classification of the video, such as educational or predictive;
  • classification of the video as Western astrology, Vedic astrology, or another supported category;
  • other information needed to generate your reading.

We do not control TikTok, YouTube, or other third-party platforms. Their own privacy policies apply when you use their services.


3. Birth Chart and Astrology Data

Astropply’s core function depends on birth chart information. We use your birth details to calculate or store astrology-related information and personalise responses.

3.1 Why We Collect Birth Details

We collect birth details to:

  • generate your astrology chart;
  • identify your chart placements;
  • apply astrology video content to your chart;
  • provide personalised astrology readings;
  • answer follow-up questions after a video-based reading;
  • improve response accuracy;
  • avoid asking you to re-enter your birth information each time you use the app.

3.2 Birth Information May Be Personal Information

Birth date, birth time, and birth location can identify you or be linked to you. For that reason, we treat this as personal information.

3.3 Astrology Responses Are for Entertainment and Self-Reflection

Astropply provides astrology-based content for entertainment, self-reflection, and general informational purposes only. Astropply does not provide medical, legal, financial, psychological, professional, or emergency advice.


4. Video Link, Transcript, and AI Processing Data

Astropply allows users to paste video links so the app can explain how the content applies to their chart.

4.1 Information Processed From Video Links

When you paste a video link, Astropply may:

  • retrieve or process the video link;
  • extract captions or transcripts where available;
  • process audio-derived text where supported;
  • identify the topic of the video;
  • identify whether the video is predictive, educational, Western astrology, Vedic astrology, or another supported category;
  • summarise the video content;
  • compare the video’s astrology method with your birth chart;
  • generate a personalised response.

4.2 Transcript and Link Processing Providers

We may use third-party service providers to process links, transcripts, captions, audio-derived text, video metadata, or AI responses.

These providers may process the information only as needed to provide services to Astropply, subject to their own terms, data processing terms, and privacy policies.

4.3 You Should Not Submit Private Content You Do Not Want Processed

You should not submit video links, questions, or personal messages that contain highly private, confidential, or sensitive information unless you understand that this information may be processed by Astropply and its service providers to generate a response.


5. Payment, Subscription, Free Trial, and Credit Data

Astropply offers paid subscription plans, free trials, credits, rollover credits, add-on credit packs, and promotional credit offers.

5.1 Current Plans and Purchases

Astropply may offer:

  • weekly subscription plan: USD $9.99 per week, including 25 credits per week;
  • monthly subscription plan: USD $19.99 per month, including 70 credits per month;
  • free trial: 3 days, where offered;
  • weekly free trial credits: 15 trial credits, where offered;
  • monthly free trial credits: 30 trial credits, where offered;
  • monthly launch bonus: 140 credits for the first paid Monthly billing period for eligible first-time Monthly subscribers, where offered;
  • add-on credit pack: USD $14.99 for 50 credits, available only to active Monthly plan users, where offered.

Prices, plans, trial availability, credit amounts, add-on credit availability, promotional offers, and features may change from time to time. The current pricing and offer details shown in the app or App Store will apply at the time of purchase.

5.2 Apple Payment Processing

For iOS users, payments are processed by Apple through the App Store. We do not directly collect or store your full card number, Apple ID password, payment security code, or full payment instrument details.

Apple may provide us with limited transaction, subscription, entitlement, and purchase validation information so we can:

  • confirm whether you have an active subscription;
  • confirm your subscription plan;
  • apply credits to your account;
  • manage free trials;
  • apply trial credits;
  • apply promotional credits, where eligible;
  • apply the Monthly launch bonus, where eligible;
  • track whether a Monthly launch bonus has already been used;
  • manage add-on credits;
  • restore purchases;
  • prevent fraud;
  • provide customer support;
  • comply with App Store requirements.

5.3 Subscription and Credit Information We May Store

We may store information such as:

  • subscription plan;
  • subscription status;
  • free trial status;
  • selected trial plan;
  • trial credit balance;
  • trial credit expiry status;
  • renewal status;
  • credit balance;
  • credit usage;
  • rollover credit balance;
  • rollover credit expiry date;
  • add-on credit purchases;
  • add-on credit balance;
  • add-on credit lock or unlock status;
  • Monthly plan status connected to add-on credit access;
  • Monthly launch bonus eligibility;
  • whether the Monthly launch bonus has already been used;
  • entitlement status;
  • App Store transaction identifiers;
  • purchase timestamps;
  • cancellation status;
  • refund status, where available;
  • billing period information;
  • subscription expiry date;
  • payment failure status, where available.

5.4 Credit Rollover and Expiry Information

Where Astropply offers credit rollover, we may process and store credit balances and expiry information so we can apply rollover rules.

Weekly plan credits may roll over for one additional weekly billing period while the user remains subscribed.

Monthly plan credits may roll over for one additional monthly billing period while the user remains subscribed.

Rollover credits may expire if not used within the applicable rollover period, if your subscription ends, if your payment fails, if your account is terminated, or as otherwise explained in Astropply’s Terms of Service.

Trial credits do not roll over after the free trial ends.

Trial credits expire if the user cancels before the free trial ends.

5.5 Add-On Credit Pack Information

Where Astropply allows users to purchase add-on credit packs, we may process and store information about those purchases, including:

  • add-on credit pack purchased;
  • number of add-on credits added;
  • purchase timestamp;
  • add-on credit balance;
  • add-on credit usage;
  • subscription status connected to the add-on credits;
  • whether the add-on credits are active, locked, or unlocked;
  • refund status, where available;
  • App Store transaction information.

The current add-on credit pack is USD $14.99 for 50 credits, where offered.

Add-on credit packs are only available to users with an active Monthly plan.

Weekly users cannot purchase add-on credit packs.

Add-on credits do not disappear at the next billing reset.

If your Monthly subscription expires, unused add-on credits may remain visible in your account but may be locked and unavailable for use.

Add-on credits become usable again only if you reactivate the Monthly plan.

Add-on credits do not unlock with the Weekly plan.

5.6 Monthly Launch Bonus Information

Where Astropply offers a Monthly launch bonus, we may process and store information needed to determine eligibility and apply the offer.

This may include:

  • whether you selected the Monthly plan;
  • whether your Monthly trial converted to a paid subscription;
  • whether you are eligible for the Monthly launch bonus;
  • whether you have already used the Monthly launch bonus;
  • the number of launch bonus credits applied;
  • the billing period connected to the launch bonus;
  • whether the launch bonus has expired or been used.

The Monthly launch bonus is only available to eligible users who sign up for the Monthly plan.

Weekly users do not receive the Monthly launch bonus.

The Monthly launch bonus applies only to the first paid Monthly billing period, where available.

After the first paid Monthly billing period, the Monthly plan renews with the standard Monthly credit amount.


6. Information Automatically Collected

When you use Astropply, we may automatically collect technical and usage information.

6.1 Device and Usage Data

This may include:

  • device type;
  • device model;
  • operating system;
  • app version;
  • browser type, if using the website;
  • IP address;
  • approximate location based on IP address;
  • language settings;
  • time zone;
  • app interactions;
  • pages or screens viewed;
  • features used;
  • reading requests made;
  • credits used;
  • trial credits used;
  • rollover credits used;
  • add-on credits used;
  • error logs;
  • crash logs;
  • performance data;
  • timestamps;
  • referral source;
  • diagnostic information.

6.2 Log and Diagnostic Data

We may collect logs and diagnostics to:

  • detect bugs;
  • fix crashes;
  • improve performance;
  • monitor security;
  • prevent fraud;
  • understand how the app is used;
  • improve user experience.

6.3 Analytics Data

We may use analytics tools to understand usage patterns, such as:

  • how many users create accounts;
  • how often users paste links;
  • where users drop off in onboarding;
  • which screens are used;
  • how often errors occur;
  • subscription conversion data;
  • credit usage data;
  • trial credit usage data;
  • rollover credit usage data;
  • add-on credit purchase data;
  • add-on credit lock or unlock patterns;
  • Monthly launch bonus usage;
  • cancellation patterns;
  • failed reading patterns;
  • app performance issues.

Where possible, we try to use aggregated or de-identified analytics.


7. How We Use Your Information

We use personal information to operate, provide, improve, protect, and develop Astropply.

We may use your information to:

  • create and manage your account;
  • authenticate you;
  • create your astrology chart;
  • generate personalised astrology responses;
  • process pasted video links;
  • process transcripts, captions, or video-related content;
  • answer your questions;
  • provide follow-up responses after a video-based reading;
  • manage subscriptions and credits;
  • validate purchases;
  • restore purchases;
  • apply free trial rules;
  • apply trial credits;
  • apply credit rollover rules;
  • apply credit expiry rules;
  • process add-on credit packs;
  • lock or unlock add-on credits based on Monthly plan status;
  • apply promotional credit offers where eligible;
  • apply the Monthly launch bonus where eligible;
  • track whether the Monthly launch bonus has already been used;
  • provide customer support;
  • respond to your emails;
  • improve app features;
  • improve AI response quality;
  • debug errors and crashes;
  • prevent abuse, fraud, or unauthorised use;
  • enforce our Terms of Service;
  • comply with legal obligations;
  • maintain app security;
  • send service-related notices;
  • send push notifications, if you allow them;
  • analyse usage and performance;
  • test and develop new features.

We do not use your personal information to make decisions that produce legal or similarly significant effects about you.


8. Legal Bases for Processing Personal Information

This section applies where laws such as the GDPR, UK GDPR, or similar privacy laws require us to explain our legal basis for processing personal information.

We may rely on the following legal bases:

8.1 Performance of a Contract

We process information where needed to provide the Services you request, including:

  • creating your account;
  • generating chart-based readings;
  • processing video links;
  • managing subscriptions;
  • managing credits;
  • applying trial credits;
  • applying rollover credits;
  • processing add-on credit packs;
  • locking or unlocking add-on credits based on Monthly plan status;
  • applying promotional credit offers where eligible;
  • applying the Monthly launch bonus where eligible;
  • tracking whether a promotional offer has already been used;
  • providing support.

8.2 Consent

We may rely on consent when:

  • you provide optional information;
  • you allow push notifications;
  • you agree to certain data uses;
  • laws require consent for specific processing.

You may withdraw consent at any time, but this will not affect processing that happened before withdrawal.

8.3 Legitimate Interests

We may process information where we have a legitimate business interest, such as:

  • improving Astropply;
  • maintaining security;
  • preventing fraud;
  • analysing app performance;
  • fixing bugs;
  • understanding product usage;
  • protecting our rights.

8.4 Legal Obligations

We may process information where required to comply with law, tax rules, accounting obligations, legal claims, regulatory requests, or lawful government requests.

8.5 Vital Interests

We may process information if necessary to protect the life, health, or safety of a person.


9. When and With Whom We Share Your Information

We may share personal information with trusted third parties who help us operate Astropply.

9.1 Service Providers

We may share information with:

  • cloud hosting providers;
  • database providers;
  • authentication providers;
  • AI model providers;
  • transcript or video processing providers;
  • analytics providers;
  • crash reporting providers;
  • app monitoring providers;
  • subscription and entitlement management providers;
  • payment validation providers;
  • customer support providers;
  • email providers;
  • security providers;
  • legal, accounting, and compliance providers.

These providers may access personal information only as needed to perform services for us or as allowed by their own terms and applicable laws.

9.2 Apple and App Store Services

For iOS purchases, Apple processes payments and may share limited subscription, purchase, transaction, and entitlement information with us so we can provide paid features, apply credits, apply add-on credits, manage trials, apply promotional offers, and validate purchases.

9.3 Business Transfers

If Astropply is involved in a merger, acquisition, financing, sale of assets, restructuring, or transfer of business, your information may be transferred as part of that transaction.

9.4 Legal and Safety Reasons

We may disclose information if we believe it is necessary to:

  • comply with law;
  • respond to legal process;
  • protect our rights;
  • protect user safety;
  • prevent fraud;
  • investigate abuse;
  • enforce our Terms of Service;
  • respond to lawful requests from public authorities.

9.5 With Your Direction or Consent

We may share information where you ask us to or where you give consent.

9.6 We Do Not Sell Personal Information

We do not sell your personal information.


10. Artificial Intelligence Processing

Astropply uses artificial intelligence to generate personalised astrology responses.

10.1 Information Sent to AI Systems

To provide AI-generated responses, we may send the following to AI providers:

  • your question;
  • your pasted video link;
  • video transcript or summary;
  • relevant birth chart data;
  • astrology placements;
  • app instructions;
  • previous messages in the same conversation;
  • context needed to answer your question.

10.2 Purpose of AI Processing

AI processing is used to:

  • summarise astrology video content;
  • identify the method or prediction in a video;
  • apply that method to your birth chart;
  • generate personalised astrology explanations;
  • answer follow-up questions after a video-based reading;
  • improve readability and formatting;
  • provide app functionality.

10.3 AI Responses May Not Be Accurate

AI-generated responses may contain errors, omissions, or interpretations that are not accurate. Astropply is not a substitute for professional advice.

You should not rely on Astropply for medical, legal, financial, psychological, emergency, safety, or other professional decisions.

10.4 Human Review

We may review user-submitted content and AI outputs where necessary to:

  • troubleshoot errors;
  • improve quality;
  • investigate misuse;
  • provide support;
  • enforce our terms;
  • comply with law.

Where possible, we limit access to personal information and use reasonable safeguards.


11. International Transfers

Astropply is based in Australia, but we may use service providers located in other countries, including the United States, Europe, and other regions.

This means your personal information may be transferred to, stored in, or processed in countries outside your country of residence.

Where required by law, we take reasonable steps to ensure appropriate safeguards are in place for international transfers of personal information.

These safeguards may include:

  • contractual protections;
  • data processing agreements;
  • standard contractual clauses;
  • security measures;
  • limiting information shared with providers;
  • using reputable service providers.

However, privacy laws in other countries may not be the same as those in your country.


12. How Long We Keep Your Information

We keep personal information for as long as reasonably necessary for the purposes described in this Privacy Policy.

This may include keeping information while:

  • your account is active;
  • you have an active subscription;
  • you have credits available;
  • you have add-on credits connected to your account;
  • we need to provide the Services;
  • we need to maintain records for legal, tax, accounting, or compliance reasons;
  • we need to resolve disputes;
  • we need to prevent fraud or abuse;
  • we need to enforce our Terms of Service.

12.1 Account Data

We generally keep account data for as long as your account remains active, unless you request deletion or we are legally required to keep it longer.

12.2 Birth Chart Data

We keep birth details and chart data for as long as needed to provide personalised readings, unless you delete your account or request deletion, subject to legal or technical limits.

12.3 Chat, Question, and Reading Data

We may keep your questions, submitted links, generated readings, and conversation history so you can access your past readings, ask follow-up questions, and receive a consistent app experience.

12.4 Subscription, Credit, and Transaction Data

We may keep subscription, purchase, credit, trial credit, rollover credit, add-on credit, cancellation, refund, entitlement, promotional offer, Monthly launch bonus, and transaction-related records for longer where needed for tax, accounting, fraud prevention, App Store compliance, dispute handling, or legal obligations.

12.5 Backup Copies

Deleted information may remain in secure backups for a limited period before being deleted or overwritten according to our backup processes.


13. How We Protect Your Information

We use reasonable technical, administrative, and organisational measures designed to protect personal information.

These may include:

  • access controls;
  • authentication;
  • encryption where appropriate;
  • secure hosting providers;
  • logging and monitoring;
  • limiting staff or contractor access;
  • using reputable service providers;
  • reviewing security issues;
  • maintaining app updates;
  • protecting accounts from unauthorised access.

However, no method of internet transmission or electronic storage is 100% secure. We cannot guarantee absolute security.

You are responsible for keeping your login details secure and for using a secure device and network when accessing Astropply.


14. Your Privacy Rights

Depending on where you live, you may have rights to:

  • access personal information we hold about you;
  • request correction of inaccurate information;
  • request deletion of your personal information;
  • object to certain processing;
  • restrict certain processing;
  • request a copy of your information;
  • withdraw consent;
  • complain to a privacy regulator;
  • request information about how we process your data.

To exercise your rights, contact us at admin@astropply.com.

We may need to verify your identity before responding to your request.

We will respond within the timeframe required by applicable law.


15. Australian and New Zealand Privacy Rights

Astropply is based in Australia. Where applicable, we handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

If you are in Australia, you may request access to or correction of personal information we hold about you.

If you believe we have mishandled your personal information, please contact us first at admin@astropply.com.

We will try to resolve your complaint.

If you are not satisfied, you may contact the Office of the Australian Information Commissioner.

If you are in New Zealand, you may have rights under the New Zealand Privacy Act 2020, including rights to access and correct your personal information.


16. European, United Kingdom, and Swiss Privacy Rights

If you are located in the European Economic Area, United Kingdom, or Switzerland, you may have additional rights under applicable privacy laws.

These may include the right to:

  • access your personal information;
  • correct inaccurate information;
  • delete your information;
  • restrict processing;
  • object to processing;
  • request portability of your information;
  • withdraw consent;
  • lodge a complaint with your local data protection authority.

Where we transfer personal information outside these regions, we take reasonable steps to use appropriate safeguards where legally required.


17. United States Privacy Rights

If you are a resident of certain US states, you may have additional privacy rights under applicable state privacy laws.

These may include the right to:

  • know whether we process your personal information;
  • access your personal information;
  • correct inaccurate personal information;
  • delete personal information;
  • receive a copy of personal information you provided;
  • opt out of certain uses, such as sale, sharing, targeted advertising, or certain profiling, where applicable;
  • not be discriminated against for exercising your privacy rights.

Astropply does not sell personal information.

To exercise rights, contact admin@astropply.com.


18. California Privacy Rights

If you are a California resident, you may have rights under California privacy laws.

18.1 Categories of Personal Information We May Collect

In the past 12 months, we may have collected the following categories of personal information:

  • Identifiers: name, email address, account ID, IP address.
  • Customer records information: account details, support details, subscription-related information.
  • Protected classification characteristics: age or date of birth, if provided as part of birth details.
  • Commercial information: subscription status, purchase history, credit usage, trial credit usage, rollover credit balance, add-on credit purchases, add-on credit balance, add-on credit lock or unlock status, cancellation status, refund status, Monthly launch bonus eligibility, and promotional credit usage.
  • Internet or network activity: app usage, device logs, interactions with the Services.
  • Geolocation data: approximate location from IP address, birth location you provide.
  • Audio, electronic, or similar information: video transcript or audio-derived text from links you submit, if processed.
  • Inferences: astrology-related personalisation, chart-based response logic, reading preferences, and app usage patterns.
  • Sensitive personal information: sensitive content you voluntarily type may be processed, but we do not require it.

18.2 Sources of Personal Information

We collect information from:

  • you;
  • your device;
  • your use of the app;
  • Apple or App Store services;
  • service providers;
  • video links you submit;
  • third-party platforms where you provide a link and processing is supported.

18.3 Business Purposes for Collection

We collect personal information for:

  • providing the app;
  • generating readings;
  • managing subscriptions;
  • managing credits;
  • managing trial credits;
  • managing rollover credits;
  • processing add-on credit packs;
  • locking or unlocking add-on credits based on Monthly plan status;
  • applying promotional offers;
  • applying the Monthly launch bonus where eligible;
  • support;
  • security;
  • analytics;
  • debugging;
  • fraud prevention;
  • legal compliance.

18.4 Sale or Sharing

We do not sell your personal information.

We do not knowingly share personal information for cross-context behavioural advertising unless we clearly disclose this and provide legally required choices.

18.5 California Shine the Light

California Civil Code Section 1798.83 allows California residents to request information about certain disclosures of personal information to third parties for direct marketing purposes.

You can make this request by emailing admin@astropply.com.


19. Do Not Track Signals

Some browsers and devices offer “Do Not Track” signals.

Because there is no uniform legal or technical standard for responding to Do Not Track signals, Astropply does not currently respond to them.

If a standard is adopted that requires us to respond, we will update this Privacy Policy.


20. Children’s Privacy

Astropply is not intended for children or minors.

You must be at least 18 years old to use Astropply.

We do not knowingly collect personal information from anyone under 18.

If we learn that we have collected personal information from a person under 18, we will take reasonable steps to delete that information and deactivate the account.

If you believe a person under 18 has provided information to Astropply, contact us at admin@astropply.com.


21. Account Deletion and Data Deletion

You may request deletion of your account and personal information by contacting admin@astropply.com.

When you request deletion, we may delete or de-identify personal information associated with your account, unless we need to keep certain information for:

  • legal obligations;
  • tax or accounting records;
  • fraud prevention;
  • security;
  • dispute resolution;
  • enforcement of our Terms of Service;
  • App Store purchase records;
  • subscription records;
  • credit records;
  • trial credit records;
  • rollover credit records;
  • add-on credit records;
  • Monthly launch bonus eligibility or usage records;
  • refund or chargeback records;
  • backup systems for a limited period.

Deleting your account may remove access to your saved readings, chart data, credits, trial credits, rollover credits, add-on credits, and app history.

Deleting your Astropply account does not automatically cancel your Apple subscription. You must cancel your subscription through your Apple account or App Store subscription settings.


22. Third-Party Links and Platforms

Astropply may allow you to paste links from TikTok, YouTube, or other third-party platforms.

We are not responsible for the privacy practices, content, security, or policies of third-party platforms.

When you use TikTok, YouTube, Apple, or any other third-party service, their own terms and privacy policies apply.

You should review their privacy policies before using their services.


23. Push Notifications

Astropply may ask permission to send push notifications.

Push notifications may include:

  • account notices;
  • credit reminders;
  • subscription reminders;
  • trial reminders;
  • reading updates;
  • app feature notices;
  • promotional messages, where allowed.

You can turn off push notifications at any time through your device settings.


24. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When we update it, we will change the “Last updated” date at the top.

If we make material changes, we may notify you by:

  • posting the updated Privacy Policy in the app or on our website;
  • sending an email;
  • showing an in-app notice;
  • using another reasonable method.

Your continued use of Astropply after the updated Privacy Policy becomes effective means you accept the updated Privacy Policy.


25. Contact Us

If you have questions, concerns, complaints, or requests about this Privacy Policy or your personal information, contact us at:

Astropply
Operated by Marie Antoinette Sukkar trading as Astropply
Sydney, New South Wales, Australia
Email: admin@astropply.com
Website: astropply.com

For privacy requests, please use the subject line: Privacy Request